Shipping Information:

In-stock orders will be shipped within 3 business days.
Personalized orders will be printed and shipped within 5
business days. Custom orders will be filled according to your
quote. If you have any questions, please email us at
ffi@ffionline.com.

Orders ship via USPS Priority Mail with delivery confirmation.
Insurance is available upon request and is recommended as
we are not responsible for your package once we turn it over
to the shipper. Overnight and international delivery is also
available at an additional cost.


Refund, Returns and Cancellation
Policies:

Customized and personalized orders are made to your
specifications and cannot be refunded once you have
approved the final proof. Exception: If there is an error made
on our part, we reserve the right to replace the order at no
additional cost to you, or issue a refund depending on the
situation.

Unused, non-personalized or non-custom product can be
returned within 7 days of purchase for full refund, less
shipping & handling. Shipping and handling charges are
non-refundable. Please send an email to
ffi@ffionline.com
to request a return authorization number prior to sending your
return. We can not be responsible for damaged or lost
shipments sent to us.